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Privacy Policy

Effective Date: 11 March 2026

Last Updated: 11 March 2026

Introduction

Welcome to TakeALittle's Privacy Policy. We are committed to protecting your personal information and your right to privacy in accordance with the Protection of Personal Information Act, 2013 (POPI Act) and other applicable South African laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our price comparison and tracking service at www.takealittle.com.

Operating Entity: TakeALittle currently operates as a sole proprietorship and may transition to a registered company (Pty) Ltd in the future. This Privacy Policy will remain in effect regardless of the operating entity structure.

Quick Links:

  • What Personal Information Do We Collect?

  • How Do We Use Your Information?

  • When Do We Share Your Information?

  • How Do We Keep Your Information Safe?

  • How Long Do We Keep Your Information?

  • Your Rights Under POPI

  • Cookies and Tracking

  • Children's Privacy

  • International Data Transfers

  • Changes to This Policy

  • Contact Us

    • What is Personal Information?

    Personal information means any information that can be used to identify you directly or indirectly. This includes:

  • Identity Information: Name, email address

  • Technical Information: IP address, browser type, device information

  • Usage Information: How you interact with our platform, pages viewed, search queries

  • Account Information: Login credentials, account preferences

  • Transaction Information: Subscription details, payment history (processed by PayFast)

  • Communication Information: Messages you send us, support requests

    • What Personal Information Do We Collect?

    Information You Provide Directly

    When You Create an Account:

  • Email address (required)

  • Password (encrypted and stored securely)

  • Account preferences and settings

    • When You Subscribe to Premium Services:

  • Subscription tier selection

  • Payment information is collected and processed by PayFast (we do not store credit card details)

    • When You Contact Us:

  • Name (if provided)

  • Email address

  • Content of your message or inquiry

  • Any information you choose to include in support requests

    • When You Use Our Service:

  • Products you track or search for

  • Price alerts you set

  • Notification preferences

    • Information We Collect Automatically

    Usage Data:

  • Pages you visit on our platform

  • Time and date of your visits

  • Time spent on pages

  • Links you click

  • Search queries you perform

  • Browser type and version

  • Device type and operating system

  • IP address

  • Referral source (how you found us)

    • Cookies and Similar Technologies:

    We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for detailed information.

    Information We Do NOT Collect

    We want to be clear about what we don't collect:

  • We do NOT collect your full name unless you provide it voluntarily

  • We do NOT collect your physical address, phone number, or ID number

  • We do NOT collect payment card information (this is handled securely by PayFast)

  • We do NOT collect sensitive personal information (race, health, biometric data, religion, etc.)

  • We do NOT track your purchases on retailer websites

  • We do NOT sell your personal information to third parties

    • How Do We Use Your Information?

    We only use your personal information for legitimate purposes and in accordance with POPI Act requirements. Here's how we use your data:

    1. To Provide and Manage Our Service

    Legal Basis: Performance of contract, legitimate interests

  • Create and manage your account

  • Process your login and authentication

  • Provide price comparison and tracking services

  • Send you price drop notifications you've requested

  • Deliver the features you've subscribed to

  • Provide customer support

    • 2. To Process Payments (Premium Users)

    Legal Basis: Performance of contract

  • Process subscription payments via PayFast

  • Manage billing cycles and renewals

  • Handle cancellations and refunds (when applicable)

    • 3. To Communicate With You

    Legal Basis: Consent, performance of contract, legitimate interests

    Service Communications (all users):

  • Account-related notifications

  • Security alerts

  • Service updates and changes

  • Response to your inquiries

    • Marketing Communications (with your consent):

  • Information about new features

  • Special offers and promotions

  • Product recommendations based on your tracked items

    • You can opt out of marketing communications at any time.

    4. To Improve and Personalize Your Experience

    Legal Basis: Legitimate interests, consent

  • Personalize content and product recommendations

  • Remember your preferences and settings

  • Analyze usage patterns to improve our service

  • Test new features and functionality

  • Understand which features are most valuable to users

    • 5. To Ensure Security and Prevent Fraud

    Legal Basis: Legitimate interests, legal obligation

  • Detect and prevent fraudulent activity

  • Protect against abuse and unauthorized access

  • Monitor for security threats

  • Investigate violations of our Terms of Service

  • Comply with legal obligations

    • 6. To Analyze and Improve Our Platform

    Legal Basis: Legitimate interests

  • Conduct analytics on aggregated, anonymized data

  • Understand user trends and preferences

  • Improve our algorithms and deal detection

  • Optimize platform performance

  • Make data-driven business decisions

    • Important: When we use data for analytics, we remove personally identifiable information so you remain anonymous.

    7. To Comply With Legal Obligations

    Legal Basis: Legal obligation

  • Respond to lawful requests from authorities

  • Comply with court orders or legal processes

  • Protect our legal rights

  • Enforce our Terms of Service

    • When Do We Share Your Information?

    We respect your privacy and do not sell your personal information to anyone. We only share your information in limited circumstances:

    Third-Party Service Providers

    We work with trusted service providers who help us operate our platform. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data:

    Payment Processor (PayFast):

  • Processes subscription payments

  • Manages payment methods

  • Handles refunds (when applicable)

  • Subject to PayFast's privacy policy and security measures

    • Potential Future Service Providers:

  • Advertising Networks: To display ads to free-tier users (when implemented)

  • Email Service Providers: To send transactional and marketing emails

  • Analytics Services: To understand platform usage (anonymized data only)

  • Cloud Hosting Providers: To host our infrastructure

    • All service providers must sign data processing agreements and comply with POPI Act requirements.

    Legal Requirements

    We may disclose your personal information if required by law or if we believe in good faith that such disclosure is necessary to:

  • Comply with legal obligations or lawful requests

  • Respond to court orders, subpoenas, or legal processes

  • Protect our rights, property, or safety

  • Protect the rights, property, or safety of our users or the public

  • Investigate fraud, security issues, or Terms of Service violations

    • Business Transfers

    If TakeALittle is involved in a merger, acquisition, sale of assets, or transition to a (Pty) Ltd structure, your personal information may be transferred. We will notify you of any such change and any choices you may have.

    With Your Consent

    We may share your information for any other purpose with your explicit consent.

    Aggregated or Anonymized Data

    We may share aggregated or anonymized data that cannot identify you personally:

  • Industry trends and statistics

  • Platform usage metrics

  • General market research

    • How Do We Keep Your Information Safe?

    We take data security seriously and implement appropriate technical and organizational measures to protect your personal information:

    Technical Security Measures

    Encryption:

  • All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols

  • Passwords are encrypted using strong hashing algorithms (bcrypt)

  • Sensitive data at rest is encrypted

    • Access Controls:

  • Role-based access controls limit who can access personal information

  • Regular audits of access permissions

  • Multi-factor authentication for administrative access

    • Infrastructure Security:

  • Secure cloud hosting with restricted physical access

  • Regular security patches and updates

  • Firewall protection and intrusion detection systems

  • Regular security assessments and penetration testing

    • Organizational Security Measures

    Policies and Training:

  • Data protection policies and procedures

  • Staff training on data privacy and security

  • Confidentiality agreements for anyone with access to personal information

    • Incident Response:

  • Security incident monitoring and logging

  • Incident response procedures

  • Commitment to notify you promptly of any data breach affecting your personal information

    • Your Role in Security

    You also play a crucial role in protecting your information:

  • Use Strong Passwords: Create unique, complex passwords for your account

  • Enable Two-Step Verification: Add an extra layer of security when available

  • Keep Credentials Confidential: Never share your password with anyone

  • Log Out: Log out of your account when using shared devices

  • Report Suspicious Activity: Contact us immediately if you suspect unauthorized access

    • Limitations

    While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continually work to enhance our security practices.

    How Long Do We Keep Your Information?

    We only retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

    Active Accounts

    While your account is active, we retain:

  • Account information (email, preferences)

  • Usage history and tracked products

  • Communication history with our support team

    • After Account Deletion

    When you delete your account:

  • We delete or anonymize your personal information within 30 days

  • Some information may be retained for legal or legitimate business purposes:

    • - Transaction records (for accounting and tax purposes): 7 years

    - Records needed for dispute resolution or legal claims

    - Anonymized analytics data (cannot identify you personally)

    Inactive Accounts

    If your account is inactive for an extended period:

  • We may send you a reminder email

  • After 3 years of inactivity, we may delete your account and associated data

  • Premium subscriptions that are canceled will revert to free tier

    • Marketing Communications

    If you opt out of marketing emails:

  • We stop sending marketing communications immediately

  • We retain your email on a suppression list to honor your opt-out

    • Legal Retention Requirements

    Some information must be retained to comply with South African law:

  • Tax records: 5 years

  • Financial transaction records: 7 years

  • Legal dispute records: Until resolution + applicable limitation period

    • Your Rights Under POPI

    The Protection of Personal Information Act, 2013 (POPI Act) gives you specific rights regarding your personal information. We are committed to honoring these rights.

    1. Right to Access

    You have the right to request:

  • Confirmation of whether we process your personal information

  • A description of the personal information we hold about you

  • The purpose for processing your information

  • Details of third parties who have access to your information

    • How to Exercise: Log in to your account to view your information, or contact us at privacy@takealittle.com

    2. Right to Correction

    You have the right to request correction of:

  • Inaccurate personal information

  • Incomplete personal information

    • How to Exercise: Update your information directly in your account settings, or contact us for assistance

    3. Right to Deletion

    You have the right to request deletion of your personal information when:

  • It is no longer necessary for the purpose it was collected

  • You withdraw consent (where consent was the legal basis)

  • You object to processing and there are no overriding legitimate grounds

  • The information was unlawfully processed

  • Deletion is required by law

    • How to Exercise: Use the "Delete Account" option in your account settings, or contact us at privacy@takealittle.com

    Please note: We may retain certain information where required by law or for legitimate business purposes (e.g., transaction records for accounting).

    4. Right to Object

    You have the right to object to:

  • Processing of your personal information for marketing purposes

  • Processing based on legitimate interests

    • How to Exercise:

  • Unsubscribe from marketing emails using the link in any marketing email

  • Adjust your notification preferences in account settings

  • Contact us to object to other processing activities

    • 5. Right to Restrict Processing

    You have the right to request that we restrict processing of your personal information in certain circumstances, such as when:

  • You contest the accuracy of the information

  • Processing is unlawful but you don't want it deleted

  • We no longer need the information but you need it for a legal claim

    • How to Exercise: Contact us at privacy@takealittle.com

    6. Right to Data Portability

    You have the right to receive your personal information in a structured, commonly used, machine-readable format and to transmit it to another service.

    How to Exercise: Request a data export through your account settings or by contacting us

    7. Right to Lodge a Complaint

    If you believe we have not handled your personal information properly, you have the right to lodge a complaint with:

    Information Regulator (South Africa)

    JD House, 27 Stiemens Street

    Braamfontein, Johannesburg, 2001

    P.O Box 31533, Braamfontein, Johannesburg, 2017

    Telephone: +27 10 023 5200

    Email: inforeg@justice.gov.za

    Website: https://www.justice.gov.za/inforeg/

    How to Exercise Your Rights

    To exercise any of these rights:

  • Email us at privacy@takealittle.com with your request

  • Include your account email address and describe your request

  • Verify your identity (we may ask for confirmation to protect your information)

  • Receive our response within 30 days (we may extend this by an additional 30 days for complex requests)

    • Fees

    We do not charge a fee for most requests. However, we may charge a reasonable administrative fee for:

  • Manifestly unfounded or excessive requests

  • Repeated requests for copies of the same information

    • Cookies and Tracking

    We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

    What are Cookies?

    Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site.

    Types of Cookies We Use

    Essential Cookies: Required for the platform to function (authentication, security)

    Functional Cookies: Remember your preferences and settings

    Advertising Cookies: May be used to display relevant ads to free-tier users (when implemented)

    Analytics Cookies: Help us understand how users interact with our platform (anonymized)

    Managing Cookies

    You can control cookies through:

  • Your browser settings (to block or delete cookies)

  • Our cookie consent banner (to choose cookie preferences)

  • Your account settings (for platform-specific preferences)

    • Please note that blocking essential cookies may affect your ability to use certain features of our platform.

    Children's Privacy

    Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

    Age Requirement: You must be at least 18 years old to use TakeALittle, as stated in our Terms of Service.

    If We Discover: If we become aware that we have collected personal information from someone under 18 without parental consent, we will take steps to delete that information as quickly as possible.

    Parents and Guardians: If you believe your child has provided personal information to us, please contact us immediately at privacy@takealittle.com.

    International Data Transfers

    TakeALittle primarily operates in South Africa and targets South African users. However, we may use service providers (such as cloud hosting or email services) that store or process data in other countries.

    Safeguards for International Transfers

    When we transfer your personal information outside of South Africa, we ensure:

    Adequate Protection:

  • Service providers in countries with adequate data protection laws

  • Use of standard contractual clauses approved by the Information Regulator

  • Equivalent protections to those provided under the POPI Act

    • Third-Party Commitments:

  • All service providers must sign data processing agreements

  • They must implement appropriate security measures

  • They must comply with POPI Act principles

    • Your Consent

    By using our service, you consent to the transfer of your personal information to countries outside South Africa where necessary to provide the service, subject to the safeguards described above.

    Changes to This Policy

    When We Update This Policy

    We may update this Privacy Policy from time to time to reflect:

  • Changes in our practices or services

  • Changes in applicable laws or regulations

  • New features or functionality

  • Feedback from users or regulators

    • How We Notify You

    When we make changes to this Privacy Policy:

    For Minor Changes:

  • We update the "Last Updated" date at the top of this policy

  • We post the updated policy on our platform

    • For Material Changes:

  • We provide prominent notice on our platform

  • We send email notifications to registered users

  • We may require you to acknowledge the changes when you next log in

    • Your Continued Use

    Your continued use of TakeALittle after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using our service and delete your account.

    Previous Versions

    Current Version: 1.0

    Effective Date: 11 March 2026

    Previous Versions: None

    We maintain records of significant changes to this Privacy Policy for transparency and accountability.

    Contact Us

    Privacy Questions and Concerns

    If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

    Privacy Officer

    TakeALittle

    Sandton, Gauteng

    South Africa

    Email: privacy@takealittle.com

    General Inquiries: support@takealittle.com

    Legal Matters: legal@takealittle.com

    Response Time

    We aim to respond to all privacy-related inquiries within:

  • General questions: 3-5 business days

  • Data subject access requests: 30 days (may be extended by additional 30 days for complex requests)

  • Urgent security matters: 24-48 hours

    • How to Contact the Information Regulator

    If you are not satisfied with our response to your privacy concerns, you may contact the Information Regulator:

    Information Regulator (South Africa)

    JD House, 27 Stiemens Street

    Braamfontein, Johannesburg, 2001

    P.O Box 31533, Braamfontein, Johannesburg, 2017

    Telephone: +27 10 023 5200

    Email: inforeg@justice.gov.za

    Website: https://www.justice.gov.za/inforeg/

    Summary of Key Points

    To make this Privacy Policy easier to understand, here's a summary of the key points:

    What We Collect:

  • Email and password for your account

  • Products you track and search for

  • Basic usage data (pages visited, device type)

  • Payment information through PayFast (we don't store card details)

    • What We DON'T Collect:

  • Your full name (unless you provide it)

  • Physical address or phone number

  • Sensitive personal information

  • Your purchase history from retailers

    • How We Use Your Information:

  • To provide our price comparison service

  • To send you price alerts you've requested

  • To improve our platform and features

  • To communicate important service information

    • We DON'T:

  • Sell your personal information

  • Share your data without proper safeguards

  • Track your purchases on other websites

  • Use your information beyond what we've disclosed

    • Your Rights:

  • Access your information

  • Correct inaccurate information

  • Delete your account and data

  • Object to marketing communications

  • Export your data

  • Lodge a complaint with the Information Regulator

    • Security:

  • We encrypt data in transit and at rest

  • We use strong password hashing

  • We implement access controls and monitoring

  • We commit to notifying you of any data breaches

    • Contact Us:

  • Email: privacy@takealittle.com

  • We respond within 3-5 business days

    • Acknowledgment

    By using TakeALittle, you acknowledge that:

  • You have read and understood this Privacy Policy

  • You consent to the collection, use, and disclosure of your personal information as described herein

  • You understand your rights under the POPI Act

  • You agree to our use of cookies and tracking technologies as described

  • You understand that we may update this policy from time to time

    • If you do not agree with this Privacy Policy, please do not use our service.

    Legal Framework

    This Privacy Policy is designed to comply with:

  • Protection of Personal Information Act, 2013 (POPI Act)

  • Electronic Communications and Transactions Act, 2002 (ECT Act)

  • Consumer Protection Act, 2008 (CPA)

  • Regulation of Interception of Communications and Provision of Communication-Related Information Act, 2002 (RICA)

  • Common law principles of privacy in South Africa

    • Thank you for trusting TakeALittle with your personal information. We take this responsibility seriously and are committed to protecting your privacy.

    For the most current version of this Privacy Policy, please visit: www.takealittle.com/legal/privacy-policy

    *This Privacy Policy was last reviewed and updated on 11 March 2026.*

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